Delivery and Shipping
ROYAL RHINO offers shipping to the following countries:
- United States of America
- United Kingdom
- New Zealand
We offer FREE STANDARD SHIPPING when you spend $100 or more in one transaction for Australian and International customers, after any discounts are applied.
For orders under $100 we offer standard shipping as follows:
1. within Australia for $8.95.
2. International, (AU) $25.00
All shipping includes tracking and authority to leave your packages if you're not home. For an additional fee of $2.95 you can select signature on delivery, if required. For international orders, all items are shipped with tracking and signature on delivery.
Express overnight delivery within Australia is $12.95 on all orders. Overnight delivery is only guaranteed for those postcodes that fall within Australia Post overnight catchment area. Click here to check your area, the post code for dispatch is 2285. Orders with express shipping will be dispatched within 1 business day of receiving your order.
We also offer express shipping Internationally for (AU)$45.00. You will be able to view product prices in your own currency however, all sales are processed in Australian dollars at the checkout. You will find that what is deducted from your bank account is the amount in your own currency.
HOW SOON WILL I RECEIVE MY ORDER?
Orders are usually dispatched within 2 business days of your order being placed. Standard shipping within Australia takes 2-7 working days. Express shipping (with the Australia Post guaranteed network) is overnight.
Sometimes things can work against us and delivery may take a little longer. In the unlikely event that your order has taken longer than the above delivery times, please contact us at firstname.lastname@example.org for further assistance.
RE-SHIPMENTS AND NON-PICK UP RETURNS
All re-shipments due to incorrect address or non-pickup will be charged a flat rate shipping and handling fee of $15. In addition, we will also charge a $5 restocking fee.